https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398463#M955642 <P>I just subscribed to a plan and I am not able to activate it on my phone. How can I process a refund please?</P> Sat, 10 Jan 2026 20:51:38 GMT Ugojay 2026-01-10T20:51:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398463#M955642 <P>I just subscribed to a plan and I am not able to activate it on my phone. How can I process a refund please?</P> Sat, 10 Jan 2026 20:51:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398463#M955642 Ugojay 2026-01-10T20:51:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398465#M955644 <P>Yes, you can request a refund if the activation was not completed yet&nbsp;</P><P>&nbsp;Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>CS_Agent will reply to your community inbox, check here:</P><P>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenote" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenote</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 10 Jan 2026 20:54:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398465#M955644 slusagm 2026-01-10T20:54:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398514#M955654 Sat, 10 Jan 2026 21:47:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1398514#M955654 computergeek541 2026-01-10T21:47:07Z