topic Re: Ad ons in Get Support

Ad ons

Dan821 — Sat, 10 Jan 2026 11:26:23 GMT

How do I remove and get refunded for several

Ad ons purchased by accident ?

Re: Ad ons

kb_mv — Sat, 10 Jan 2026 11:50:42 GMT

@Dan821 Open a customer support ticket by clicking the chat bot. If that gives you issues, message them directly at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Ad ons

computergeek541 — Sat, 10 Jan 2026 13:20:57 GMT

@Dan821 wrote:
How do I remove and get refunded for several
Ad ons purchased by accident ?

While it's entirely possible that a Public Mobile customer support issue might issue a credit for this add-on, it shouldn't be expected. By the acutal customer facing policies, refunds aren't provided. Best of luck.

Re: Ad ons

computergeek541 — Sat, 10 Jan 2026 13:22:08 GMT