topic Phone Compatibility in Get Support

Phone Compatibility

lwallis — Sat, 10 Jan 2026 03:37:43 GMT

Hello,

Trying to order a Qin f25 pro and not sure if it works on Public. The listed bands are:

Frequency band 2G GSM(2/3/5/8) 3G WCDMA(BAND1/2/5/8) 4G FDD(BAND1/B3/B5/B7/B8/20/28a/28b) 4G TDD(B34/B38/B39/B40/B41)

Network type: GSM/WCDMA/TDD-LTE/FDD-LTE

Will this phone work with Public?

Re: Phone Compatibility

hairbag1 — Fri, 09 Jan 2026 21:38:17 GMT

@lwallis

It may work but without being recognised in Public Mobile for VoLTE.. you’ll likely run into talk issues with that one. Heres some reading on VoLTE and a device checker at bottom of page.

https://www.publicmobile.ca/en/get-help/articles/volte?

Re: Phone Compatibility

softech — Fri, 09 Jan 2026 21:42:22 GMT

@lwallis

the phone might work now and use 3G network for voice

But the phone is not on Pm's VoLTE whitelist and you will have trouble with voice calls once Public Mobile decommission 3G network in your area

Re: Phone Compatibility

Yummy — Fri, 09 Jan 2026 22:00:32 GMT

I would stay away from unknown brans no mater how deal is attractive.

Best way to check is to stick PM SIM into phone and see if it works or not.
And most likely VoLTE will not be approved by PM so you will have limited functionality outside of Canada even IF your phone is 'certified' VoLTE.