topic Re: Voicemail iPhone in Get Support

Voicemail iPhone

KEYInAB — Fri, 09 Jan 2026 20:44:24 GMT

Some challenges accessing my voicemail easily.

I can access my voicemail if I type in my 10 digit number.

I can’t access my VM via the Voicemail button on my iPhone, or by pressing and holding ‘1’

In my eSIM ‘My Number’ is blank. I’m guessing that’s the issue.

No number is visible in the Apple Phone App under ‘My Number’

- Live Voicemail has been disabled.

- I transferred my number before Christmas. It’s been weeks, so it’s not pending transfer.

Any help to make it easier to access VM would be greatly appreciated.

Re: Voicemail iPhone

will13am — Fri, 09 Jan 2026 20:57:53 GMT

@KEYInAB , please try the key sequences in this link to add a voicemail number. For Public Mobile voicemail, the 10 digit number is generally your area code plus 580-4001.

https://www.rogers.com/support/mobility/program-voicemail-retrieval-number-on-apple-iphones

Re: Voicemail iPhone

BKNS27 — Fri, 09 Jan 2026 21:06:51 GMT

@KEYInAB

Try resetting the Network settings on your iPhone and see if that helps.

Re: Voicemail iPhone

slusagm — Fri, 09 Jan 2026 21:11:46 GMT

make sure you disable Live Voicemail as it could have conflict with it

Then click Reset Network Settings

if that does not work, open the dialer app, setup using the voicemail button there

choose one of the number from here:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/td-p/498446

Re: Voicemail iPhone

KEYInAB — Fri, 09 Jan 2026 22:05:38 GMT

This worked!

I turned ‘Off’ the Cellular eSIM.

Turned it back on. When it reloaded, my number appeared automatically from Public Mobile.

Thanks!