https://productioncommunity.publicmobile.ca/t5/Get-Support/Misleading-notify-message-from-611/m-p/1398265#M955517 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/390808">@Trossin</a>&nbsp;</P><P><SPAN>the text could be sent wrong.</SPAN></P><P><SPAN>Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in) to login and check the data usage there.&nbsp; If the data shows you used less, then just take it as the final answer</SPAN></P><P>&nbsp;</P> Fri, 09 Jan 2026 18:44:49 GMT hTideGnow 2026-01-09T18:44:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Misleading-notify-message-from-611/m-p/1398262#M955514 <P><SPAN>Hi there,</SPAN></P><P><SPAN>I hope this message finds you well.</SPAN></P><P><SPAN>I received the message saying I used 75% of my data every month when I absolutely have a lot of data left.</SPAN></P><P>Please calibrate my notify system so it won't cause false alarm. Thank you</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2026-01-09-13-36-21-63_cf3cf72bd8e53b0db7ddb0a6f2208af9.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/181757i07A909260943D2A1/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2026-01-09-13-36-21-63_cf3cf72bd8e53b0db7ddb0a6f2208af9.jpg" alt="Screenshot_2026-01-09-13-36-21-63_cf3cf72bd8e53b0db7ddb0a6f2208af9.jpg" /></span></P><P> </P> Sat, 10 Jan 2026 03:46:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Misleading-notify-message-from-611/m-p/1398262#M955514 Trossin 2026-01-10T03:46:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Misleading-notify-message-from-611/m-p/1398265#M955517 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/390808">@Trossin</a>&nbsp;</P><P><SPAN>the text could be sent wrong.</SPAN></P><P><SPAN>Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in) to login and check the data usage there.&nbsp; If the data shows you used less, then just take it as the final answer</SPAN></P><P>&nbsp;</P> Fri, 09 Jan 2026 18:44:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Misleading-notify-message-from-611/m-p/1398265#M955517 hTideGnow 2026-01-09T18:44:49Z