topic Re: Blocked call in Get Support

Blocked call

Carling1234_ — Fri, 09 Jan 2026 16:14:18 GMT

Is there a way to have a caller unblocked? My phone randomly blocked one of my Doctors offices numbers from being able to contact me, it just goes straight to my voicemail everytime they try to call. Even though I've been in contact with them in the past with no issue and I have them as a saved contact. My phone doesn't offer any option for me to select to unblock them.

Re: Blocked call

slusagm — Fri, 09 Jan 2026 16:16:06 GMT

@Carling1234_

try that

To unblock a number on an Android phone, open the Phone app, tap the three dots (More) > Settings > Blocked numbers, then tap the "X" or minus (-) icon next to the number you want to remove and confirm. You can also unblock from the Contacts app by finding the contact, tapping the three dots > Unblock contact, or directly from recent calls by tapping the number and choosing unblock.

Re: Blocked call

hTideGnow — Fri, 09 Jan 2026 16:32:50 GMT

hi @Carling1234_

check if you have enabled "Block calls from unknown numbers" on the phone. If you did, you have to either disable it or add the Doctor's number to your contact list