topic Re: Number transfer unauthorized in Get Support

Number transfer unauthorized

Mkb1 — Tue, 06 Jan 2026 22:52:36 GMT

Hi... I transferred my son's mobile number to Public mobile yesterday. However now my number appears to have changed instead. Please respond asap

Re: Number transfer unauthorized

BKNS27 — Tue, 06 Jan 2026 22:58:35 GMT

@Mkb1

Contact a CS_Agent to help you change the ported number.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

If your son’s plan was a prepaid Koodo plan. A temporary number will be assigned and once the porting is completed by an agent. The ported number will be adjusted.

Re: Number transfer unauthorized

computergeek541 — Tue, 06 Jan 2026 23:35:05 GMT