topic Re: Partial Porting Purgatory in Get Support

Partial Porting Purgatory

magimug — Tue, 04 Jan 2022 23:16:45 GMT

Has anyone else tried to port from Virgin Mobile with sim registration and ended up in limbo?

I did that with my first phone and am still waitng (I did send a message to a moderator)...I do have data

My second sim registration...I chose a PM number and then ported the Virgin number without any difficulties and all within a couple of hours...Sorta wishing I did the same for the first one

Re: Partial Porting Purgatory

jheili99 — Sat, 12 Nov 2016 20:39:27 GMT

hi..

at the moment a common problem caused by various reasons...

e.g: info you provided do not match 100% exactly as used for Virgin........PM system sluggish.....etc...

just private message a moderator again and they will get to you hopefully faster this time..

@Saray_O

cheers

Re: Partial Porting Purgatory

surf99992001 — Sun, 13 Nov 2016 02:42:09 GMT

No worries, the mods will fix you up, or they will send your issue to the "porting department" to solve the issue. From acknowledgement from mods, my issue got fixed up within 24 hours.

Good Luck!