Charges

fgjfdj — Tue, 06 Jan 2026 14:52:41 GMT

I am being charged with data usage when I am sleeping in my home and a valid good working WIFI is on/working.

Re: Charges

softech — Tue, 06 Jan 2026 14:53:41 GMT

you didn't use the data and PM didn't charge it

PM does not update the data usage constantly. In fact, it only update it twice a day.

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry. The early morning usage you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info

topic Re: Charges in Get Support

Charges

Re: Charges