topic Sim not arrived in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-arrived/m-p/1397272#M954979 <P>Hello I ordered a physical sim about 5 months ago and have not recieved it therefore i have not activated my plan. I am wondering if theres a way i can change it to esim? Thanks&nbsp;</P> Tue, 06 Jan 2026 04:58:11 GMT Matrix1 2026-01-06T04:58:11Z Sim not arrived https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-arrived/m-p/1397272#M954979 <P>Hello I ordered a physical sim about 5 months ago and have not recieved it therefore i have not activated my plan. I am wondering if theres a way i can change it to esim? Thanks&nbsp;</P> Tue, 06 Jan 2026 04:58:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-arrived/m-p/1397272#M954979 Matrix1 2026-01-06T04:58:11Z Re: Sim not arrived https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-arrived/m-p/1397279#M954984 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/633605">@Matrix1</a>&nbsp;why would you waited 5 months&nbsp;</P><P>please ask PM support agent for help,&nbsp;<SPAN>you can&nbsp; submit by direct message:&nbsp;&nbsp;</SPAN></P><P><SPAN>&nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P>Support will reply via Community inbox here within 2 to 4 hours:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P><P>&nbsp;</P> Mon, 05 Jan 2026 19:39:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-not-arrived/m-p/1397279#M954984 hTideGnow 2026-01-05T19:39:50Z