topic Re: Failed activation on November 5 -- still not working in Get Support

Failed activation on November 5 -- still not working

Taco — Tue, 04 Jan 2022 23:16:43 GMT

I tried to activate a sim card a week ago today and it still is not working. It charged my credit card on the 5th. I messaged 2 Mods and have not received a response from either one. Not sure what else I can do other than do a charge back on my card and forget about moving my wife to PM.

Re: Failed activation on November 5 -- still not working

hummuschips — Sat, 12 Nov 2016 22:25:20 GMT

Tagging a mod so that they can look into this. Do you have more info other than it just doesn't work?

@Shazia_K

Re: Failed activation on November 5 -- still not working

Taco — Sat, 12 Nov 2016 22:34:36 GMT

I sent all of my information to @Shazia_K in a PM however I just tried to login to the account and it let me this time. I was able to add services to my plan so it may be working now. I need to test the sim in my phone to make sure.

Re: Failed activation on November 5 -- still not working

stonechucker — Sun, 13 Nov 2016 00:47:07 GMT

So did you test the sim yet? Please let us know if you're working.

Re: Failed activation on November 5 -- still not working

Taco — Sun, 13 Nov 2016 05:08:46 GMT

Yes so far so good. I am going to port the Rogers number over when my wife gets home from work. When that is complete I'll close the thread.

Re: Failed activation on November 5 -- still not working

Taco — Sun, 13 Nov 2016 17:50:19 GMT

Everything is working well now