topic mystery paymeny in Get Support

mystery paymeny

Samhorns — Sun, 04 Jan 2026 05:31:59 GMT

hi, my credit cards shows I made a payment of 28.23 to you on Dec 17th but when I did an payment history inquiry it is not there also what is this payment for? please help

Re: mystery paymeny

computergeek541 — Sun, 04 Jan 2026 05:38:07 GMT

@Samhorns wrote:
hi, my credit cards shows I made a payment of 28.23 to you on Dec 17th but when I did an payment history inquiry it is not there also what is this payment for? please help

Messages posted here are usually only seen by other cutomers. Other customers cannot look into your account. By any chance is there a second account that the same credit card is used for?

Re: mystery paymeny

BKNS27 — Sun, 04 Jan 2026 05:41:43 GMT

@Samhorns

Login to your account then under the Payment tab>View Payment History then click on Download Invoice and it will give you the detail of the invoice.

Re: mystery paymeny

computergeek541 — Sun, 04 Jan 2026 05:49:00 GMT

@BKNS27 wrote:
@Samhorns
Login to your account then under the Payment tab>View Payment History then click on Download Invoice and it will give you the detail of the invoice.

The customer has already stated that the payment history has been checked.