https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396622#M954591 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/632675">@Hamdy2</a>&nbsp;</P><P>check if any local outage in your area, there are couple active one in BC, AB an QC</P><P><A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P><P>Check if you have a data limiter enabled, please disable so</P><P>Also, login My Account&nbsp;<STRONG>using Incognito mode</STRONG> to confirm if your account is active or suspended and if you used up your data</P><P>If you account is active and still have data left, try Reset network settings on your phone after rebooting the device</P> Sat, 03 Jan 2026 05:15:09 GMT softech 2026-01-03T05:15:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396620#M954589 <P>What is going on with my mobile data. It does not work unless connected to wifi&nbsp;</P> Sat, 03 Jan 2026 05:11:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396620#M954589 Hamdy2 2026-01-03T05:11:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396621#M954590 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/632675">@Hamdy2</a>&nbsp;</P><P>use the app to log in to your account &gt; Usage Breakdown to see how much data you have used. Could it be you run outta data already ?</P> Sat, 03 Jan 2026 05:13:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396621#M954590 hairbag1 2026-01-03T05:13:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396622#M954591 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/632675">@Hamdy2</a>&nbsp;</P><P>check if any local outage in your area, there are couple active one in BC, AB an QC</P><P><A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P><P>Check if you have a data limiter enabled, please disable so</P><P>Also, login My Account&nbsp;<STRONG>using Incognito mode</STRONG> to confirm if your account is active or suspended and if you used up your data</P><P>If you account is active and still have data left, try Reset network settings on your phone after rebooting the device</P> Sat, 03 Jan 2026 05:15:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-mobile-data/m-p/1396622#M954591 softech 2026-01-03T05:15:09Z