https://productioncommunity.publicmobile.ca/t5/Get-Support/my-old-sim-stopped-working/m-p/1396498#M954510 <P>It's quite unusual for a SIM to just stop working, especially if it was in your phone the whole time. I'd contact support to double check your account is working properly first.</P> Fri, 02 Jan 2026 21:47:10 GMT umnikke8 2026-01-02T21:47:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/my-old-sim-stopped-working/m-p/1396496#M954509 <P>my old sim stopped working so I bought a new sim, but I cannot figure out how to change my sim.&nbsp; I went to Account tab but I cannot locate to Change my Sim Card.&nbsp; I am so confused</P> Fri, 02 Jan 2026 21:43:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-old-sim-stopped-working/m-p/1396496#M954509 JDJ11 2026-01-02T21:43:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/my-old-sim-stopped-working/m-p/1396498#M954510 <P>It's quite unusual for a SIM to just stop working, especially if it was in your phone the whole time. I'd contact support to double check your account is working properly first.</P> Fri, 02 Jan 2026 21:47:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-old-sim-stopped-working/m-p/1396498#M954510 umnikke8 2026-01-02T21:47:10Z