Pre pd visa

Carpio69 — Thu, 01 Jan 2026 07:38:27 GMT

Why can’t I use a prepaid visa

Re: Pre pd visa

BKNS27 — Thu, 01 Jan 2026 09:38:35 GMT

I am aware that PM does take prepaid Visa like Vanilla Visa but if you are having issues. You might want to confirm with a CS_Agent to help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Pre pd visa

hTideGnow — Thu, 01 Jan 2026 14:14:37 GMT

hi @Carpio69 Prepaid Visa is allowed. But PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers. Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com

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Pre pd visa

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