topic Re: Website Error in Get Support

Website Error

DL00 — Tue, 04 Jan 2022 23:16:35 GMT

I just went to change my wife's plan to the $40 for 4GB plan and noticed the following omission:

Looks like the number of days is missing. @CS_Agent

Re: Website Error

Anonymous — Sat, 23 Jun 2018 15:41:26 GMT

you need send a private message to Click here

In your message put it, please include.

- your account number

- your phone number

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Good Luck

Re: Website Error

v1master — Sat, 23 Jun 2018 15:43:35 GMT

any moderator in this place !!!!!

Re: Website Error

DL00 — Sat, 23 Jun 2018 15:45:08 GMT

It doesn't look like it's an error specific to my account.

I renewed anyway but I imagine that others may seem a bit worried about the omission of the timeframe.

Re: Website Error

MacMe — Sat, 23 Jun 2018 15:50:18 GMT

@DL00 wrote:
It doesn't look like it's an error specific to my account.

I renewed anyway but I imagine that others may seem a bit worried about the omission of the timeframe.

Yes, the days are missing in that area, but it's also listed under Plan details in your screenshot and also here:

https://www.publicmobile.ca/en/on/plans/40for4GB-3Gspeed

So I doubt there will be any issues 🙂

Re: Website Error

shartomjam — Sat, 23 Jun 2018 17:46:58 GMT

@Anonymous wrote:
you need send a private message to Click here

In your message put it, please include.
- your account number
- your phone number
- your account PIN
- Detailed explanation of specific your issue
- them can help you a lot nice service Team

Good Luck

@Anonymous. This is not something that requires sending a private message to the mods. The OP is just pointing out a general website error and has brought it to the attention of the Mod team. Good job @DL00.

Re: Website Error

will13am — Sat, 23 Jun 2018 18:38:31 GMT

@DL00, good catch. Hopefully it will be fixed soon. Since this is a time limited promo, the plan could disappear before the fix happens. Let see which happens first.

Re: Website Error

NDesai — Sat, 23 Jun 2018 18:55:23 GMT

@will13am wrote:
@DL00, good catch. Hopefully it will be fixed soon. Since this is a time limited promo, the plan could disappear before the fix happens. Let see which happens first.

I bet it will disappear in the wind just like many other promos ended in no time.

Re: Website Error

Luddite — Sat, 23 Jun 2018 19:27:00 GMT

@DL00 Is this an indication the "End of Days" is nigh! 👺 💥

Re: Website Error

DL00 — Sun, 24 Jun 2018 01:53:33 GMT

You're probably right!

Re: Website Error

DL00 — Wed, 27 Jun 2018 00:18:39 GMT

I didn't think it would disappear that fast!