topic Re: I am not getting the 6 digit code to login in Get Support

I am not getting the 6 digit code to login

Smiley1961 — Tue, 30 Dec 2025 08:10:56 GMT

Re: I am not getting the 6 digit code to login

softech — Mon, 29 Dec 2025 19:42:53 GMT

@Smiley1961

Try getting the code via email
if you cannot receive 2FA via SMS, click "Didn't Receive code" or "Resend Code" and choose "Send email" to get 2FA

If you still unable to get the code, you will have to engage PM CS agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: I am not getting the 6 digit code to login

Smiley1961 — Mon, 29 Dec 2025 20:05:31 GMT

there is no button that says send by email plus i can't make outgoing phone calls

Re: I am not getting the 6 digit code to login

CSA_PM — Mon, 29 Dec 2025 20:15:12 GMT

Hi
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage