topic Voicemail set up in Get Support

Voicemail set up

Mundua97 — Mon, 29 Dec 2025 18:19:39 GMT

How do I set up a voicemail and how do I remove a voicemail symbol from my phone?

Re: Voicemail set up

Chalupa_Batman — Mon, 29 Dec 2025 18:22:43 GMT

Hello @Mundua97

https://www.publicmobile.ca/en/get-help/articles/voicemail-faqs

The vm symbol should disappear after you delete the messages.

Re: Voicemail set up

BKNS27 — Mon, 29 Dec 2025 18:59:30 GMT

@Mundua97

You will need to disable Notification on the phone app.

Re: Voicemail set up

computergeek541 — Tue, 30 Dec 2025 08:18:01 GMT

@BKNS27 wrote:
@Mundua97
You will need to disable Notification on the phone app.

I don't believe that's what the customer is trying to do. Disabling these notifications would prevent the customer from knowing about new messages. This is likely an issue of a customer trying to clear the icon after it didn't clear properly after after already listening to all new messages.

Strange numbers

Mundua97 — Thu, 01 Jan 2026 00:15:40 GMT

I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

Re: Strange numbers

computergeek541 — Thu, 01 Jan 2026 00:18:11 GMT

@Mundua97 wrote:
I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

This only means that someone called you and that the person was directed to your voicemail. It's not actually referencing any outgoing call that was made.

Re: Strange numbers

Socrates8567 — Thu, 01 Jan 2026 00:22:16 GMT

@Mundua97 wrote:
I keep seeing outgoing number +1 (306) 580-4001 calls being made from my phone in the background. I never called this number. Why is this happening?

Hello @Mundua97

Take a look here. It's the first one on the list.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/td-p/498446

Voicemail number

Mundua97 — Thu, 01 Jan 2026 00:27:31 GMT

How do I get a voicemail number to register to my SIM card?

Re: Voicemail number

BKNS27 — Thu, 01 Jan 2026 00:57:49 GMT

@Mundua97

Once you activate the SIM…it is registered. Just dial your number for voicemail options.

Re: Voicemail number

hTideGnow — Thu, 01 Jan 2026 02:13:19 GMT

hi @Mundua97

usually the Voicemail number can be set by click Reset network settings

or you can manually set it yourself using the Settings on your Dialer app. Look for the Voicemail number section on the settings on your dialer app, then set it to one of the numbers on this page:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/td-p/498446