topic Re: expiry date in Get Support

expiry date

xkon — Sun, 28 Dec 2025 21:40:04 GMT

hello everyone,

if my current subcription cycle is Nov 29- Dec 29 2025 can I use the service on Dec 29 till midnight?

thanks for you help.

Re: expiry date

slusagm — Sun, 28 Dec 2025 21:42:33 GMT

it's a 30 days cycle. If it says Nov 29 to Dec 29, it means the cycle ends at Dec 29 00:00 , ie, the Dec 29 is not included in the cycle

Re: expiry date

Meow — Sun, 28 Dec 2025 22:14:02 GMT

Why would you care regarding service cut off period IF you ARE PM subscriber with autopay?

Whenever cutoff period is your data will continue to work either using left over of data allowance or start with new batch of GB.
Just log in to your account on 29th sometimes in the morning and you will see account status.

Re: expiry date

hairbag1 — Sun, 28 Dec 2025 22:24:21 GMT

@xkon

best is to use autopay as suggested by @Meow ...but...if you have no valid payment cards to use, you can get payment vouchers at these places in Canada...https://www.publicmobile.ca/en/payment-voucher

Also, you can use on-line vouchers from www.muskbird.com. There's others but muskbird has the cheapest user fees of them all.

Re: expiry date

computergeek541 — Sun, 28 Dec 2025 23:12:42 GMT

@slusagm wrote:
it's a 30 days cycle. If it says Nov 29 to Dec 29, it means the cycle ends at Dec 29 00:00 , ie, the Dec 29 is not included in the cycle

It's shocking that Public Mobile has not fixed this mistake. At one point, this did get fixed only to have the problem return after a self serve update/redesign.