Service not working

preet73in — Sun, 28 Dec 2025 15:48:24 GMT

I subscribed in public mobile. But service is not working

Re: Service not working

slusagm — Sun, 28 Dec 2025 15:52:29 GMT

Did you use the app to complete the activation?

Did you activate physical or eSIM?

Did you remove your old provider sim card and disable old provider eSIM?

Is PM the only sim showing active and set as Primary on the phone 's SIM Manager?

Reboot phone and Reset Network Settings

But if still showing SOS, ask PM to help. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

computergeek541 — Sun, 28 Dec 2025 16:46:16 GMT