topic Re: Can- US-Mexico plan in Get Support

Can- US-Mexico plan

Yea123 — Sun, 28 Dec 2025 06:19:02 GMT

I have a quick question regarding Can- US-Mexico plan,

can I make call and send text to Mexico from US? Also, the other way around?

also, can I switch countries where i want to make international calls?

Re: Can- US-Mexico plan

computergeek541 — Sun, 28 Dec 2025 04:07:49 GMT

@Yea123 wrote:
I have a quick question regarding Can- US-Mexico plan,
can I make call and send text to Mexico from US? Also, the other way around?

also, can I switch countries where i want to make international calls?

Yes: Call, text messaging, and data casn be used in Canada, US, and Mexico to and from any of these three countries.

The limited amount of included long distance minutes include outgoing calls China (including Hong Kong), India, Pakistan, the Philippines, Taiwan, and the United Kingdom.

Re: Can- US-Mexico plan

Yea123 — Sun, 28 Dec 2025 04:08:57 GMT

For international minutes, can we switch countries where? I need to make call to a different country? Can we switch for all countries with one?

Re: Can- US-Mexico plan

hairbag1 — Sun, 28 Dec 2025 04:49:42 GMT

@Yea123

Nope, you can’t switch countries. You can only call those in the list. What country do you wish to call… maybe we can make a suggestion for you.

Re: Can- US-Mexico plan

Yea123 — Sun, 28 Dec 2025 06:03:53 GMT

I would like to call Bangladesh

Re: Can- US-Mexico plan

computergeek541 — Sun, 28 Dec 2025 06:19:46 GMT

@Yea123 wrote:
I would like to call Bangladesh

Sorry, but you'll need to use a different service to make these phone calls. Public Mobile customers aren't able to direct dial calls to this calling destination.

Re: Can- US-Mexico plan

DennyCrane — Sun, 28 Dec 2025 20:17:03 GMT

@computergeek541 I don't think that's accurate. I think it's like this:

Canada to Canada, US, and Mexico

Mexico to Mexico and Canada

US to US and Canada

I don't believe you can call the US from Mexico.

Re: Can- US-Mexico plan

Yea123 — Sun, 28 Dec 2025 22:51:25 GMT

Are you 100% sure?

Re: Can- US-Mexico plan

slusagm — Sun, 28 Dec 2025 22:54:00 GMT

calling within the 3 countries is included, ie, you can call from US to Mexico and from Mexico to US as well

Re: Can- US-Mexico plan

DennyCrane — Mon, 29 Dec 2025 06:35:41 GMT

@Yea123 no I'm not. But unless these other posters have first hand experience, I'm not sure I'd be taking that as fact either. I recall much discussion about this when the Can/US/Mex plans launched, and I swear you were limited to calling Canada and the country you're in. I could be wrong though, so I'll just throw this out there as a cautionary note.

EDIT: I'm wrong. I'm in the US right now and tried calling a hotel in Cabo, and it worked. I stand corrected.

Re: Can- US-Mexico plan

Yea123 — Wed, 31 Dec 2025 03:29:23 GMT

Thanks for confirming