topic Re: Increase data in Get Support

Increase data

Cyndee — Sun, 28 Dec 2025 00:58:51 GMT

I need to add data… how do I do that?

Re: Increase data

slusagm — Sun, 28 Dec 2025 01:04:19 GMT

if you need a permanent data increase, go to My Account -> Change Subscription page and pick a plan with more data, use Change Now if you need it now but you wont get partial refund for the remaining days of your current plan. And you probably won't get your current plan back

or for one time data increase now, go to My Account->Shop Add-on and buy data add on. Here are the choices

1GB Add-on - $10
5GB Add-on - $20.00
10GB Add-on - $25.00
15GB Add-on - $30.00

Data are 30 days expiry, and once the new cycle starts, the system will start using the data from new cycle first. So, only buy enough data for the rest of your current cycle, don't overbuy or it will be a waste

Re: Increase data

Dunkman — Sun, 28 Dec 2025 01:03:33 GMT

@Cyndee

You will need to purchase a data add on (that lasts 30 days).

https://www.publicmobile.ca/en/get-help/articles/data-add-ons

If you run out of data often, you might want to consider changing to a higher data plan. You could do an immediately plan change (note: you will be immediately charged and no prorated plans). However, once you change to a higher cost plan, it is difficult to change back to a lower priced plan.

Re: Increase data

Sansan — Sun, 28 Dec 2025 01:04:00 GMT

You can purchase a data add-on that will be charged to your account.

Or if you need in Canada data and you have enough points you can get 5Gb for 5 points.

Click on My Rewards link to browse the catalog.