Voicemail

NC2 — Sun, 28 Dec 2025 06:42:05 GMT

Keeps saying voicemail failed. Then just now it called voicemail in Montreal but said it failed. I live in Ontario.

Re: Voicemail

Handy1 — Sat, 27 Dec 2025 15:31:43 GMT

@NC2 Little reading on voice mail options and how to’s

Voice mail options

hTideGnow — Sat, 27 Dec 2025 15:44:05 GMT

try Reboot phone and Reset Network Settings on your phone

if that does not work still, update the voicemail number manually on you rphone dialer
647-580-4001

Last, ask PM support agent to reset it for you:

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage