topic Service in Get Support

Service

1Steven — Sat, 27 Dec 2025 14:55:17 GMT

I can’t connect to public mobile and cannot submit ticket. Getting very frustrated

Re: Service

Handy1 — Sat, 27 Dec 2025 14:56:20 GMT

@1Steven if chat bot not working you can

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Service

softech — Sat, 27 Dec 2025 14:56:25 GMT

@1Steven what was the issue? Do you mind to share?

Or if you want to contact support directly, message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Service

Frank52 — Sat, 27 Dec 2025 17:12:23 GMT

Hi @1Steven,

Are you a new client to Public Mobile and are unable to activate your service? Or are you an existing client who suddenly lost their service? We need a bit more information to help guide you.

Re: Service

1Steven — Sat, 27 Dec 2025 17:34:27 GMT

Service came on to due to a days delay from previous service provider. Thanks everyone for replying