Transferring eSIM from other provider

shuaib2s — Sat, 27 Dec 2025 05:27:03 GMT

Hi,

what is the process to transfer my eSIM with my existing number to public mobile? When subscribing do I select eSIM and just follow that process? A step by step guide would be appreciated.

thanks

Re: Transferring eSIM from other provider

Frank52 — Sat, 27 Dec 2025 05:22:19 GMT

Hello @shuaib2s,

Here is a good "How-To" article that Public Mobile put together that you might find helpful during your transfer over to Public Mobile.

https://publicmobile.ca/en/get-help/articles/transfer-your-number

Re: Transferring eSIM from other provider

BKNS27 — Sat, 27 Dec 2025 09:46:37 GMT

@shuaib2s

I have put together a step-by-step instructions so print this out then follow it to a tee.

Make sure your old SIM is active so DON’T CANCEL serviced with them.
Purchase a PM SIM from Amazon ($5) or Canadian Cell Supplies ($4) or pick one up from Telus/Koodo/Mobile Klinik store ($10.00) or eSIM from Public (ONLY if your phone is eSIM compatible so check).
Download the PM app on your phone to activate the SIM. There is an option to pick a new number or
Porting your old number = Use the old account number and not the IMEI to avoid issues. Complete to step 6. Note that your previous service is Koodo prepaid…you will need to pick a temporary number and contact the CS_Agent to complete the porting of your old number.
Keep the old SIM in your phone and wait for the text from old carrier and confirm with YES you are porting over to PM within 90 minute window once you get the text.
Keep the old SIM in your phone until porting process is completed because the old SIM will continue to work for about 2 hours.
Power off the phone once porting is completed then switch to PM SIM and power on your phone.

topic Re: Transferring eSIM from other provider in Get Support

Transferring eSIM from other provider

Re: Transferring eSIM from other provider

Re: Transferring eSIM from other provider