topic Re: Phone number in Get Support

Phone number

Masha2014 — Fri, 26 Dec 2025 17:42:27 GMT

How can I know my temporary phone number, which I've got in activating my line?

Re: Phone number

softech — Fri, 26 Dec 2025 17:45:53 GMT

@Masha2014 if you request porting during activation, you won't be given a temporary phone number.

The PM sim will assigned with the number you requested porting in. before the port is completed, you will be able to make outgoing calls on the PM sim but not able to receive incoming calls

And have you received a porting authorization text from your old carrier? Make sure you still have the old provider sim card in the phone and reply Yes to the porting authorization text within 90 mins

Re: Phone number

hairbag1 — Fri, 26 Dec 2025 17:46:35 GMT

@Masha2014

log in to your account using either web or the app. Using the app, click on Manage Subscription...you'll see all your account info including your new number.