topic Re: Activation getting error code in Get Support

Activation getting error code

Shane46 — Thu, 25 Dec 2025 21:18:52 GMT

i am getting this error when trying to set up a new account

Re: Activation getting error code

slusagm — Mon, 06 Apr 2026 16:03:25 GMT

are you activating physical or esim?

if physical sim, you can put in the PM sim card and test if you can make calls. But if you are activating eSIM, check the Sim Manager or Settings->Cellular and check if the PM esim is there and enabled. Then Reset network settings and test

if you need PM to help, open a ticket. Since you cannot login and cannot use Chatbot, you will need to send PM a message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation getting error code

computergeek541 — Thu, 25 Dec 2025 21:32:09 GMT

Re: Activation getting error code

Shane46 — Thu, 25 Dec 2025 21:44:07 GMT

I don't have any those options yet it won't let me past the step of entering my payment information

Re: Activation getting error code

Shane46 — Thu, 25 Dec 2025 22:09:04 GMT

This isn't opening anything is there a person I can talk to not just chats this is very frustrating not physically speaking to someone