topic Re: Physical sim in Get Support

Physical sim

Vi9 — Tue, 23 Dec 2025 02:46:22 GMT

Can I buy a physical sim online and delivered to my address

Re: Physical sim

hairbag1 — Tue, 23 Dec 2025 01:38:21 GMT

you sure can...BUT...better to order from Amazon for fast delivery. Free delivery if you or friend has a Prime account. Otherwise it could likely take 3 weeks for delivery when ordered from Public Mobile.

Re: Physical sim

porcupine — Tue, 23 Dec 2025 01:47:32 GMT

Also you can go to Telus store or Kodo

Re: Physical sim

BKNS27 — Tue, 23 Dec 2025 01:49:49 GMT

@Vi9

If you are out Christmas shopping. You can also drop into a Telus/Koodo/Mobile Klinik stores and pick one up there.

Unfortunately, Canadian Cell Supplies online are sold out for $5.

Re: Physical sim

Socrates8567 — Tue, 23 Dec 2025 01:58:58 GMT

I would not advise purchasing it directly from pm as the wait time will be excessive using Canada Post.

Here are faster ways to pick one up.

https://www.publicmobile.ca/en/bc/pick-up-SIM

Amazon $4.99

Mobile Klinik https://mobileklinik.ca/stores/

Re: Physical sim

Vi9 — Tue, 23 Dec 2025 02:11:02 GMT

Thanks for the response. I stay in Rural area and there is no mobiliklinik store or public mobile store

Re: Physical sim

hTideGnow — Tue, 23 Dec 2025 02:20:58 GMT

hi @Vi9

buy from Amazon for just $5 quick shipping, this is the link:

https://www.amazon.ca/gp/product/B06X9ZGDWG/

Re: Physical sim

computergeek541 — Tue, 23 Dec 2025 05:10:15 GMT

Physical sim

Vi9 — Wed, 24 Dec 2025 02:07:52 GMT

Physical sim is not available in my location as it is a remote location and I do not have a device for eSim. From amazon I will receive on Jan 07, 2026 if I place the order today. But by that time the boxing day sale of subscription will be over of Public Mobile. Can someone from Public mobile give me a solution as to what to do.

Re: Physical sim

hTideGnow — Wed, 24 Dec 2025 02:12:52 GMT

yes @Vi9 , it is tough to say what to do in your case

usually if place an order for physical sim card with the activation, you can lock down the price and complete the activation after you receive the sim card

is there a Telus or Kodoo or Mobile Klink near you? Buy a PM sim card in person there. I think this is the best way.

if no one close by, you will have to buy from Amazon and hope for the best with the Boxing Day pricing

Re: Physical sim

BKNS27 — Wed, 24 Dec 2025 02:17:55 GMT

@Vi9

I think it might be too late in your situation.
Boxing Day is in 2 days.

I hope you get one as a Christmas gift.🤞

Re: Physical sim

Vi9 — Wed, 24 Dec 2025 02:16:39 GMT

TELUS store is there but they do not sell Public. i gave them a call today. I have dollar store, Dollarama and independent grocers but none of them seems to be having sim

Re: Physical sim

hTideGnow — Wed, 24 Dec 2025 02:18:48 GMT

@BKNS27 wrote:
@Vi9
I think it might be too late in your situation.
Boxing Day is in 2 days.

hi @BKNS27

but Boxing day price lasts for at least a week, sometimes longer. So, it is hard to say if OP can still get the Boxing Day pricing if he receives the sim card by Jan 7th

hi @Vi9

Some Telus and Koodo stores have it, but not every one. Try calling other locations (usually a Corporate own store will have it, but not the franchise one)

Dollarama does not sell PM sim card

Which city you are at? Maybe I can check the list of Telus/Koodo stores that have PM sim cards for you

Re: Physical sim

Vi9 — Wed, 24 Dec 2025 02:19:15 GMT

Can i connect other devices through hotspot by using public mobile. i am buying it only for using internet as i do not have home internet

Re: Physical sim

computergeek541 — Wed, 24 Dec 2025 02:21:11 GMT

Re: Physical sim

Vi9 — Wed, 24 Dec 2025 02:23:33 GMT

Is there a way to contact Public mobile customer care and discuss this situation

Re: Physical sim

hTideGnow — Wed, 24 Dec 2025 02:41:15 GMT

hi @Vi9

yes, only Amazon and some Telus, Koodo and Mobile Klink stores have PM sim card

but which city you are in?

Porting my physical sim

Vi9 — Wed, 24 Dec 2025 04:16:30 GMT

I have a prepaid sim of Chatr. I am not sure if it is 4G or 5G sim. Can i port it to Public mobile 5G sim and get boxing day offers.

Re: Porting my physical sim

softech — Wed, 24 Dec 2025 04:38:02 GMT

@Vi9 porting is about phone number. Porting process and eligibility wil be the same regardless of your plan with your current mobile provider

As to the Boxing Day deal, you will be able to subscribe to any of the Boxing Day deal as long as you subscribe before PM removes the deal.

I understand you have trouble with the shipping address of the sim card, have you checked with PM CS agent yet? They can add your address to the system first and you can them subscribe and request the sim card to ship to you

Please engage CS agent by direct message here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Porting my physical sim

Vi9 — Wed, 24 Dec 2025 05:21:10 GMT

Thank you. I was looking to contact PM CS but was not able to find it