topic Re: Service renw in Get Support

Service renw

Dm85 — Wed, 24 Dec 2025 22:48:43 GMT

Hi, This morning, the phone bill amount was charged to the Visa card, but the service was not renewed.

Thanks

CharlieWhisky — Wed, 24 Dec 2025 19:11:30 GMT

Hi, if the service was not renewed you can check your account to confirm that it is active.

You can also send a private message with this link

CS_agent will reply to your Community inbox within 2 to 4 hours.

You can check your inbox here:

BKNS27 — Wed, 24 Dec 2025 21:53:04 GMT

Try resetting the Network settings on your phone and reboot it.