Esim

GillesetMaureen — Wed, 24 Dec 2025 15:57:42 GMT

Just to verify that Virgin has transfered my account to you

Re: Esim

softech — Wed, 24 Dec 2025 16:04:35 GMT

Is your Virgin account still working? If so, the port was not done yet

Have you replied a text from Virgin and you replied YES? Usually it would be another 1-3 hours before the port is done

If you replied YES and it has been over 2 hours and your Virgin SIM still functioning, you might want to contact PM porting support team for update . I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

But if you are unable to reach someone from the live support with the phone number I sent you, you can also message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.

topic Re: Esim in Get Support

Esim

Re: Esim