topic Forgot PIN number in Get Support

Forgot PIN number

billytrimbath — Tue, 04 Jan 2022 23:16:14 GMT

Hello.

I am going on vacation, and would like to use Wi-Fi on the move. But I have forgotten what my PIN number is.

How can I verify it?

Re: Forgot PIN number

Anonymous — Sat, 23 Jun 2018 00:09:55 GMT

@billytrimbath, I am not sure why you need your PIN to use wifi. However, in order to fin out your PIN, you will need to send a private message to the moderator team, and ask them for it. You will need to prove your identity to them first (of course).

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

Re: Forgot PIN number

Geezer — Sat, 23 Jun 2018 19:11:07 GMT

As said before, you don't need your pin to use wifi. When I signed up a few weeks ago PM texted me my Pin right away without asking. Check your texts.

Re: Forgot PIN number

computergeek541 — Sun, 24 Jun 2018 03:11:04 GMT

I've never had to use my PIN for anyyhing, so it quite possoble that many, if not most, customers never need it.

Re: Forgot PIN number

CS_Agent — Sun, 24 Jun 2018 13:39:30 GMT

@billytrimbath, I'd definitely assist you with this matter. Please get back to me with the requested information in my private message so that I can assist you.

Cheers,

Aïssata