Account Activation

DhwaniPublic — Tue, 23 Dec 2025 21:05:20 GMT

I ported from Rogers to Public this morning. Everything was successful but I am not getting any network. My phone is asking for a QR code but I am also not able to get the QR code because it is asking for a verification code which is sent to my number but I am not getting any message because I don’t have any network. Can you help me get a QR code. @CS_Agent

Re: Account Activation

slusagm — Tue, 23 Dec 2025 18:49:25 GMT

Did you use the PM app to activate and got to the last Step? Check your phone's sim manager and see if the eSIM is there

Or if you need PM to check, open a ticket

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

topic Account Activation in Get Support

Account Activation

Re: Account Activation