https://productioncommunity.publicmobile.ca/t5/Get-Support/Unregistered-sim/m-p/1394036#M952987 <P>Just wondering my phone is not working&nbsp;</P><P>&nbsp;</P><P>edited by computergeek541:&nbsp; changed category (discussion isn't related to Community)</P> Tue, 23 Dec 2025 21:08:09 GMT Pedrin 2025-12-23T21:08:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unregistered-sim/m-p/1394036#M952987 <P>Just wondering my phone is not working&nbsp;</P><P>&nbsp;</P><P>edited by computergeek541:&nbsp; changed category (discussion isn't related to Community)</P> Tue, 23 Dec 2025 21:08:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unregistered-sim/m-p/1394036#M952987 Pedrin 2025-12-23T21:08:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unregistered-sim/m-p/1394038#M952989 <P>Turn off phone .&nbsp; Remove the sim card and wait a minute and put it back and power on</P><P>You can also call 1855-4PUBLIC from another phone and check if account is active</P><P>If you need further help from PM, open a ticket.&nbsp; &nbsp;Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>CS_Agent will reply to your community inbox, check here:</P><P>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenote" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenote</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 23 Dec 2025 17:50:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unregistered-sim/m-p/1394038#M952989 slusagm 2025-12-23T17:50:24Z