topic Re: PORTOUTING in Get Support

PORTOUTING

LoriChmiliar — Mon, 22 Dec 2025 02:47:41 GMT

I need help to portout from PM to Rogers

Re: PORTOUTING

Handy1 — Sun, 21 Dec 2025 20:18:14 GMT

@LoriChmiliar You start the porting process with Roger’s leaving your public mobile sim in phone and account active , public mobile will send you confirmation text that you need reply YES too . Once you have successfully ported number out of PM it will automatically close your PM account and you won’t be charged again

Re: PORTOUTING

slusagm — Sun, 21 Dec 2025 20:20:26 GMT

You will need to setup like a new account

Get a new sim card , you cannot reuse old

Use PM app to subscribe new account with another email, and ask for porting after payment step. Provide Telus account number

Re: PORTOUTING

Socrates8567 — Sun, 21 Dec 2025 20:25:17 GMT

Hello

As long as your account is active, you can port your number. Best to reach out to Rogers to take care of all the porting. Not much public mobile can do here. It's all up to Rogers.

Re: PORTOUTING

computergeek541 — Mon, 22 Dec 2025 02:49:01 GMT

@slusagm wrote:
You will need to setup like a new account
Get a new sim card , you cannot reuse old
Use PM app to subscribe new account with another email, and ask for porting after payment step. Provide Telus account number

This cusotmer isn't porting from Telus Mobility to Public Mobile. The customer is going from Public Mobile to Rogers.