Email and password do not match

verie — Fri, 19 Dec 2025 23:19:30 GMT

i've tried resetting my password a couple of times, it still does not work.

Re: Email and password do not match

softech — Fri, 19 Dec 2025 23:22:49 GMT

@verie you might want to try Reset password and login with the new password using browser with incognito mode

Also, wait 15 mins after password reset before using the new password to login

But if you are still unable to login, ask PM CS agent to help. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there