topic Re: help in Get Support

help

DennisRussell — Thu, 18 Dec 2025 23:24:50 GMT

I purchased a SIM card in April and paid for a plan. just getting around to switching over and the final step is not working. help

edited by computergeek541: changed category label (discussion isn't related to Community)

slusagm — Thu, 18 Dec 2025 23:11:50 GMT

sim card does not have any expiry, so a card you got from April would have no problem beingused now

do you have a subscription with PM and you try to change sim card?

how did you switch the sim card? did you login to My Account or the PM app and update it on the Profile or Account page?

tell us what you are doing and how you do it

hairbag1 — Thu, 18 Dec 2025 23:20:47 GMT

to finish the activation process, download the Public Mobile app to your cell, create your account and activate.