topic Re: Limit in Get Support

Limit

Mike414 — Wed, 17 Dec 2025 19:49:04 GMT

see it wont even allow me to send you my account details and I need my service fixed NOW! why do i have to wait because your scrappy system wont let me message

I have been left without my service for weeks now because of this and i haven't even been able to contact @CS_Agent help

Re: Limit

hairbag1 — Wed, 17 Dec 2025 19:53:43 GMT

@Mike414

have you tried doing a network reset to see if that helps ?

Otherwise, use this link to message Customer Support..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Limit

softech — Wed, 17 Dec 2025 19:53:55 GMT

@Mike414

You have many sent messages? If so, try delete some

But I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Limit

CSA_PM — Wed, 17 Dec 2025 20:07:13 GMT

We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.

Re: Limit

Mike414 — Wed, 17 Dec 2025 21:14:34 GMT

Thank you