topic Re: Non-Member Exclusive Plans? in Get Support

Non-Member Exclusive Plans?

Jennica — Tue, 16 Dec 2025 03:33:53 GMT

Hello!

I came across Public Mobile’s $30 subscription plan and hoped to switch to it. Apparently, since I’ve been a member for a few years, I can’t access this plan. Is there any way for existing members to switch to more affordable plans without deleting and reopening an account? It currently seems that loyal members are limited to pricier plans while new members are offered better deals…?

Thank you for your time 🙂

Re: Non-Member Exclusive Plans?

softech — Tue, 16 Dec 2025 21:47:21 GMT

Sorry @Jennica , existing subscribers can only change to plans offered in My Account > Change Subscription page. PM customizes the list of plans based on your current plan profile. You won't be able to change to plans not offered there.

Re: Non-Member Exclusive Plans?

computergeek541 — Tue, 16 Dec 2025 05:46:44 GMT

off topic/unnecessary/contentless post

Re: Non-Member Exclusive Plans?

kb_mv — Tue, 16 Dec 2025 12:45:44 GMT

@Jennica I was on the $35/75GB Can-Mex-US and the cheapest plan I saw in my account was the $30/30GB Can-Mex-US. I switched to it today and now am offered in my account on the app;

$29/20GB Can-Mex-US

$27/10GB 4G Canada

$25/5GB 4G Canada

Re: Non-Member Exclusive Plans?

computergeek541 — Tue, 16 Dec 2025 17:49:19 GMT