sim card

guy69 — Wed, 17 Dec 2025 06:17:14 GMT

subscription on Dec 2-2025. have not received my sim card to activate yet

***@** please advise asap

Re: sim card

hairbag1 — Tue, 16 Dec 2025 16:32:10 GMT

@guy69

my advise is to relax....it could take up to 3 weeks for delivery via Canada Post.

Re: sim card

softech — Tue, 16 Dec 2025 16:32:21 GMT

@guy69

Sim card delivery from PM online could be as many as 3 weeks

However, since it has been over 10 business days, you can open ticket with PM support to confirm if they got the order and if the sim card is on the way. They might offer to resend you another one or ask you to buy one form local Telus/Koodo/MobileKlink store and reimburse you the extra cost

Please open ticket by private message CS agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

topic sim card in Get Support

sim card

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