topic Re: I cannot change my number to my previous npt working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392245#M951951 <P>&nbsp;</P><P>&lt;p&gt;It seems like the system sometimes locks the previous number if it’s still linked to another account. Checking for any pending verifications might help.&lt;/p&gt;</P><P>&nbsp;</P> Mon, 15 Dec 2025 23:34:30 GMT Dawn890 2025-12-15T23:34:30Z I cannot change my number to my previous npt working https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392214#M951937 <P>Please help&nbsp;</P> Mon, 15 Dec 2025 21:26:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392214#M951937 Ahmed2737 2025-12-15T21:26:24Z Re: I cannot change my number to my previous npt working https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392215#M951938 <P>you meant you cannot port in your number from another provider? can you explain more what happened , maybe post screenshot?</P><P>&nbsp;</P> Mon, 15 Dec 2025 21:28:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392215#M951938 slusagm 2025-12-15T21:28:01Z Re: I cannot change my number to my previous npt working https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392245#M951951 <P>&nbsp;</P><P>&lt;p&gt;It seems like the system sometimes locks the previous number if it’s still linked to another account. Checking for any pending verifications might help.&lt;/p&gt;</P><P>&nbsp;</P> Mon, 15 Dec 2025 23:34:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-change-my-number-to-my-previous-npt-working/m-p/1392245#M951951 Dawn890 2025-12-15T23:34:30Z