topic 3g shut down in Get Support

3g shut down

Classy1 — Mon, 15 Dec 2025 22:21:31 GMT

Can I keep my current plan. Do I just need a new phone

Re: 3g shut down

slusagm — Mon, 15 Dec 2025 22:24:13 GMT

yes, you just need a new phone,

your current 3G plan is just a 3G speed plan, allowing you to use PM 3G or 4G or 5G network at "3G speed", which is up to 3Mbps

but are you on the $18 - 250Mb plan? there should be a $18 1GB 4G plan, which gives you more data and faster data at 100Mbps

Re: 3g shut down

hairbag1 — Mon, 15 Dec 2025 22:26:31 GMT

@Classy1

you can keep your current plan, fer sure. Getting a new cellphone is as easy as taking the Public Mobile sim out of old cell and install in new cell. If new cell needs esim, download the Public Mobile app to new cell, log in to your account and buy a new esim for about $5.

Re: 3g shut down

umnikke8 — Mon, 15 Dec 2025 22:59:16 GMT

You'll only need a new phone if your current phone doesn't support VoLTE, you can check on this page if it supported https://www.publicmobile.ca/en/get-help/articles/volte

Re: 3g shut down

BKNS27 — Tue, 16 Dec 2025 02:17:51 GMT

@Classy1

Only the 850 MHz 3G frequency was discontinued but the 1900 MHz 3G is available but calls might be spotty.

But you might look at getting a new phone with VoLTE. Boxing Day specials will be coming up.