topic Re: Refund in Get Support

Refund

Akram2 — Mon, 15 Dec 2025 20:23:50 GMT

I thought i had cancelled my plan but i didnt, i was wondering if there was any way i could be refunded the 67.80 for the month as i have just paid. Please let me know.

Re: Refund

slusagm — Mon, 15 Dec 2025 20:26:46 GMT

Sorry , PM is a prepaid provider and do not provide refund

Just make sure you login My Account now and disable Autopay so PM won't charge you again next month

Re: Refund

Akram2 — Mon, 15 Dec 2025 20:27:35 GMT

so theres no way a one time exception could be made please i really need the money

Re: Refund

hairbag1 — Mon, 15 Dec 2025 20:30:02 GMT

@Akram2

you're always welcome to ask. Use this link to start the process. If you do get refund...please come back and let us all know...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund

Akram2 — Mon, 15 Dec 2025 20:31:03 GMT

how long will it take to get a reply?

Re: Refund

slusagm — Mon, 15 Dec 2025 20:31:07 GMT

Sorry, no exception. PM is very firm on this

Re: Refund

computergeek541 — Mon, 15 Dec 2025 20:32:39 GMT

removed unhelpful response

Re: Refund

computergeek541 — Mon, 15 Dec 2025 20:42:15 GMT

unnecessary repetition