topic Re: Help in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1391924#M951783 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/625646">@Warren-Gibson</a>&nbsp;</P><P>Working fine on my device.</P><P>Could we get more details of your issue?New member? Did you port your number from another carrier?</P><P>Check to see if there is an outage in your area:</P><P><A href="https://istheservicedowncanada.com/status/telus/map" target="_self">https://istheservicedowncanada.com/status/telus/map</A>&nbsp;</P><P>If you are an old member. Login to your account and check to see if your account is suspended for nonpayment. Or dial 611 or call 1-855-4PUBLIC and check the status of your account. You will need to make a manual payment to restore service.&nbsp;</P><P>Click on the Chat icon and type in “Submit a Ticket” then Contact if you need CS_Agent assistance during working hours.</P> Sun, 14 Dec 2025 09:26:34 GMT BKNS27 2025-12-14T09:26:34Z Help https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1391921#M951781 <P>Help. This service does not work.&nbsp;</P> Sun, 14 Dec 2025 07:09:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1391921#M951781 Warren-Gibson 2025-12-14T07:09:48Z Re: Help https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1391924#M951783 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/625646">@Warren-Gibson</a>&nbsp;</P><P>Working fine on my device.</P><P>Could we get more details of your issue?New member? Did you port your number from another carrier?</P><P>Check to see if there is an outage in your area:</P><P><A href="https://istheservicedowncanada.com/status/telus/map" target="_self">https://istheservicedowncanada.com/status/telus/map</A>&nbsp;</P><P>If you are an old member. Login to your account and check to see if your account is suspended for nonpayment. Or dial 611 or call 1-855-4PUBLIC and check the status of your account. You will need to make a manual payment to restore service.&nbsp;</P><P>Click on the Chat icon and type in “Submit a Ticket” then Contact if you need CS_Agent assistance during working hours.</P> Sun, 14 Dec 2025 09:26:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/1391924#M951783 BKNS27 2025-12-14T09:26:34Z