topic billing info in Get Support

billing info

RGidda — Sun, 14 Dec 2025 01:52:06 GMT

i have left public mobile, but require my last couple months billing pdf. How do i access this now?

Re: billing info

Handy1 — Sat, 13 Dec 2025 18:48:47 GMT

@RGidda You have to ask support if they can help just

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: billing info

umnikke8 — Sat, 13 Dec 2025 18:49:19 GMT

If you ported out, your account is automatically cancelled, so best bet would be to contact customer service. Otherwise you should be able to login and access the records.

Re: billing info

Dunkman — Sat, 13 Dec 2025 18:49:45 GMT

@RGidda

You will need to contact customer service agent via private messaging:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Usually will respond within a few hours. But weekend response times seem longer.

Re: billing info

slusagm — Sat, 13 Dec 2025 18:50:18 GMT

PM can help, you just need to send them a ticket

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote