https://productioncommunity.publicmobile.ca/t5/Get-Support/submit-ticket/m-p/1391462#M951499 <P>These submit ticket link goes to the chat bot. My partners Sim card should've arrived by now</P> Thu, 11 Dec 2025 23:31:52 GMT toddmatheson1 2025-12-11T23:31:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/submit-ticket/m-p/1391462#M951499 <P>These submit ticket link goes to the chat bot. My partners Sim card should've arrived by now</P> Thu, 11 Dec 2025 23:31:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/submit-ticket/m-p/1391462#M951499 toddmatheson1 2025-12-11T23:31:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/submit-ticket/m-p/1391463#M951500 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293030">@toddmatheson1</a>&nbsp;</P><P>Sim card delivery from PM online could be as many as 3 weeks</P><P><SPAN>However, since it has been over 10 business days,&nbsp;</SPAN>you can open ticket with PM support to confirm if they got the order and if the sim card is on the way.&nbsp; They might offer to resend you another one or ask you to buy one form local Telus/Koodo/MobileKlink store and reimburse you the extra cost</P><DIV class="">&nbsp;</DIV><DIV class="">Please open ticket by private message CS agent here:</DIV><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV> Thu, 11 Dec 2025 23:33:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/submit-ticket/m-p/1391463#M951500 softech 2025-12-11T23:33:10Z