topic Make a payment in Get Support

Make a payment

Omran86e — Thu, 11 Dec 2025 16:55:38 GMT

I want to make a payment please for my accout number: 1000000xxxxxxxxxx

Edit by Dunkman: removed personal information

Re: Make a payment

hairbag1 — Thu, 11 Dec 2025 16:05:03 GMT

when you set up your account you needed a valid payment card for future renewals. Otherwise you can log in to your account to manually add $$ to Available Funds for renewal. Alternative is to get payment vouchers, dial 611 to add them to the account for renewal. Here's where to get vouchers...https://www.publicmobile.ca/en/payment-voucher

Re: Make a payment

Omran86e — Thu, 11 Dec 2025 16:04:31 GMT

How I can add $$ to Available Funds for renewal?

Re: Make a payment

hairbag1 — Thu, 11 Dec 2025 16:09:15 GMT

@Omran86e

do you have a valid payment card on your account ? If so, use the app and log in to your account. Click the Payment tab. Scroll to see Add Funds with Credit Card.

Re: Make a payment

Omran86e — Thu, 11 Dec 2025 16:10:13 GMT

I did update a valid payment card. Could you please proceed with payment?

Re: Make a payment

hairbag1 — Thu, 11 Dec 2025 16:14:59 GMT

@Omran86e wrote:
I did update a valid payment card. Could you please proceed with payment?

You gotta do that yourself. Has your service been suspended or is it working ok right now. You can also add $$ to your account by dialing 611 with your cell. You'll need to know your Public Mobile pin number.

Re: Make a payment

BKNS27 — Thu, 11 Dec 2025 16:25:46 GMT

@Omran86e

Please remove your personal information on this post. We are all members like you helping each other. Click on the V in circle and edit out.

Re: Make a payment

Dunkman — Thu, 11 Dec 2025 16:58:53 GMT

@Omran86e

Load up funds via the following link:

https://myaccount.publicmobile.ca/en/account/payment/funds/card