Data

Alpine_golf44 — Wed, 10 Dec 2025 23:52:15 GMT

Says I used 64 g of data when I checked usage its under 5

Re: Data

slusagm — Wed, 10 Dec 2025 16:26:41 GMT

maybe just a cache problem. Check again using browser with Incognito mode

or if you need PM to confirm, simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble using Chatbot to open ticket, then message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Data

BKNS27 — Wed, 10 Dec 2025 16:39:35 GMT

@Alpine_golf44

If you are reviewing your usage on the PM app. Swipe down on the screen to update your usage.

topic Re: Data in Get Support

Data

Re: Data

Re: Data