topic Re: Payment problem in Get Support

Payment problem

Snwflake77 — Wed, 10 Dec 2025 05:22:16 GMT

I can't seem to update my credit card, it just won't accept it!

Re: Payment problem

computergeek541 — Wed, 10 Dec 2025 07:51:27 GMT

@Snwflake77 wrote:
I can't seem to update my credit card, it just won't accept it!

After trying a few times without success, the Public Mobile payment system will lock out the ability to use that credit card. Please wait 24 hours and try again.

Re: Payment problem

Dunkman — Wed, 10 Dec 2025 14:43:15 GMT

@Snwflake77

If you are still having issues, you can try a different web browser, clear cache or incognito mode.

Some customers have been successful changing their credit card via the PM app itself.

Let us know if you are still having issues.