Locked out of my account

Lulumay — Wed, 10 Dec 2025 03:06:40 GMT

Tried resetting password & still locked out. How can I get fixed. Is there a customer number I can phone?

Re: Locked out of my account

softech — Wed, 10 Dec 2025 03:15:11 GMT

try using browser with Incognito mode for the whole reset password and login process., I also suggest to wait 5 mins after password reset before logging in again

If you still cannot login, engage CS agent for further assistance. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Locked out of my account in Get Support

Locked out of my account

Re: Locked out of my account