topic Re: New SIM card in Get Support

New SIM card

BlueTree25 — Mon, 08 Dec 2025 21:48:46 GMT

I put new SIM card number. And touched “save changes “ then “ ! “ mark came up.
What does it mean? I checked new numbers again. It was a correct number.

Re: New SIM card

BKNS27 — Mon, 08 Dec 2025 22:02:22 GMT

@BlueTree25

If enter online then just clear the cache on your browser then enter it again.
Or you can enter it on the PM app.

Re: New SIM card

hTideGnow — Mon, 08 Dec 2025 22:08:18 GMT

HI @BlueTree25

is the sim card new and was never been used?

were you using the app or the browser?

Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)